Privacy Notice

Hairy Yak Adventures is committed to respecting the privacy of all visitors to our website (the ‘website’) and of our clients and prospective clients, suppliers, partners or others who we contact. This privacy notice applies to information about living identifiable individuals only and therefore pertains only to individuals, partnerships and sole traders, including the individuals employed by the companies we do business with. 

This Privacy Notice outlines how we collect and use personal data, how we protect this information and what your rights are in relation to the information that we hold. The information we hold and process is used to enable us to administer, support, improve and develop our business generally as well as to manage our relationship with you effectively, lawfully and appropriately. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.

 

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way such as email or messaging applications. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications);  comments, feedback, product reviews, recommendations, and personal profile.

If you request a quote for an itinerary with us we may collect additional information from you in order to ensure that the itinerary we provide is appropriate to your needs. This may include your address, telephone number and any personal information you provide to match the trek with your fitness levels and similar information for other group members.

If you make a booking with us we may collect information regarding insurance and medical information relevant to travelling and trekking in Nepal for you and your group.

We will only store information that is needed for the purposes described here.

How do we collect information?

When you interact with us on our website, subscribe to our newsletter or through contact forms or email and other messaging applications, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How do we store, use, share and disclose your personal information?

We take the security of your data seriously. We take all commercially reasonable technical, physical and organizational measures to protect Personal Data from misuse or accidental, unlawful, or unauthorized destruction, loss, alteration, disclosure, acquisition or access.

Data is stored securely in a range of different places depending on the nature of the relationship including our cloud-based storage system and other software applications we use to run our business.

Where data is transferred to third parties to enable them to process it on our behalf, we ensure that the provider meets or exceeds any legal or regulatory requirements and implement appropriate technical and organisational measures to ensure the security of data.

We will also ensure that where information is transferred to a country or international organisation outside of the UK / EEA, we will comply with the relevant legal rules governing such transfers. We use Google G-Suite for email and storage, which meet the EU-US Privacy Shield framework and GDPR requirements.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

We may use also use  Whatsapp and similar messaging services to communicate with you. You may wish to check their privacy policy to find out more information on how they will process your data.

 

How do we use cookies and other tracking tools?

Cookies are small text files placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. You will notice a box fixed to the top of this page, this allows you to choose whether to accept or decline cookies on our website.

We use the following cookies which will be set if you have cookies enabled in your browser. By using this website you accept that these cookies will be set:

Google analytics: We use Google analytics cookies on the website for tracking purposes. The cookies allow us to understand general traffic to our website for example number of visitors and length of time on site. This process does collect data, but in an anonymous form, to help us make improvements, develop the website and enhance the user experience. Google Analytics privacy policy can be found here


Privacy preferences: We use a tracking cookie, which is added to your computer, to remember your cookie preferences i.e. if you have allowed or disallowed them.

 

Wix cookies: 



 

 

 

 

 

 

 

 

 

Managing Cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org. However, please note that if you choose to disable cookies, then parts of this website may not function correctly.

Shortly after arriving at our website we will add an ‘opt-in’ tracking cookie to your computer unless you specify otherwise. See above for further information on the types of cookies that we use.

If you would like to opt-in or opt-out of using cookies then you can use the link below. You can review your cookie settings at any time.If you do opt-out then an opt-out preference cookie will be added to your computer, however, if you delete all your cookies or use a different device then you will need to set your cookie preference again.

If this is your first visit and you navigate away from this page without specifying your cookies preference then an ‘opt-in’ tracking cookie with be added to your computer.

Please note that you cannot opt-out of the deployment of cookies that are necessary for delivery of our website or services to visitors.

Further information on how to manage cookies on your computer.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please email us at contact@hairyyakadventures.com.


Links to other websites


Our website may contain links to other websites run by other organizations. This privacy policy applies only to our website. Please read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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